Scandinavian Airlines Cancellation & Refund

SAS Airlines cancellation policy, updated as of 23 January 2025 offers a customer-friendly cancellation and refund policy, ensuring travelers' flexibility and peace of mind. Whether you're dealing with unexpected changes or re-evaluating your plans, SAS has streamlined processes for cancellations, refunds, and missed flights.

SAS Airlines flight cancellation policy

Refundable Tickets:

• Refundable tickets can be canceled for a full refund.
• Cancellation requests must be made before the flight departure to qualify for a refund.
• If you cancel your booking, SAS cancellation fee may apply depending on the ticket type and timing of the cancellation.

Non-Refundable Tickets:

• Tickets classified as non-refundable may only be refunded in cases of force majeure, illness (with medical proof), or bereavement.
• Taxes and fees on non-refundable tickets may be eligible for reimbursement.

24-Hour Cancellation Rule:

• If your ticket was purchased at least 24 hours before departure, you are eligible for a full refund if the cancellation is made within 24 hours of booking.

Cancellations due to delays or cancellations by SAS:

• If SAS cancels your flight or it's significantly delayed, passengers can choose between:
• Rebooking the next available flight.
• Receiving a full refund for the unused portion of the ticket.
• Passengers are also eligible for compensation per EU Regulation 261/2004, depending on the circumstances.

SAS Airlines refund policy

How to request a refund

• SAS Refunds request for refundable tickets can be processed online via the SAS manage booking section.
• For non-refundable tickets or exceptional cases, contact SAS Customer Service.
• Refunds are credited back to the original payment method and may take 5–7 business days to process.

Refund for additional services

• Services like extra baggage or seat selection are generally non-refundable unless the flight is canceled by SAS.

Refunds for unused tickets

• Passengers may be eligible for a prorated refund based on the unused portion for partially used tickets.

SAS Missed Flight Policy

Rebooking Options

• If you miss your flight due to reasons outside your control, SAS may offer rebooking options for a fee or at no charge, depending on the ticket type and situation.

No-Show Policy

• A no-show for a flight usually results in the forfeiture of the ticket value. Refunds or changes may not be allowed unless covered by specific ticket conditions.

For seamless cancellations, refunds, or rebooking assistance, call Fond Travels at +1 (323) 800 6001 and secure the best deals on your next SAS Airlines reservation.