Cathay Pacific Cancellation and Refund Policy

Sudden change in your travel plans? Don’t worry, we have all been there. Whether it’s a last-minute business meeting or a family emergency, having the flexibility to adjust becomes essential.

For travelers flying with Cathay Pacific, understanding their cancellation policy beforehand is the key to ensuring a smooth journey. Keep reading to get all the information about Cathay Pacific cancellation policy and save yourself from any last-minute troubles.

Cathay Pacific Cancellation Policy 24-Hours

Cathay Pacific allows free cancellation for eligible bookings to Cathay members within 24 hours of booking.

How Does It Work?

• Sign up and become a Cathay member.
• Book directly as a member and ensure that your membership number is added.
• Cancel your ticket within 24 hours by checking your free cancellation period on your email.

Fond Tip: Use calendar reminders to keep track of the 24-hour cancellation window so you don't miss the opportunity for a free cancellation.

Understanding how Cathay cancellation policy works is necessary to avoid any issues.

You can get a refund if:

• You booked directly through Cathay Pacific's website.
• Your Cathay membership number was added during booking or sign-up.
• The booking was made more than eight days before your flight.
• You paid with cash or a mix of miles and cash.
• You requested a refund within 24 hours after booking through Manage Booking.

Taxes, fuel surcharges, and some travel extras can also be refunded underthe Cathay Pacific cancellation policy 24 hours.

Flight Tickets cannot be refunded if:

• Your Cathay membership number wasn't added during the booking or was added after the booking.
• The membership number doesn't match the passenger's name.
• Your flight is within eight days of booking.
• You applied any discount code while booking.
• The flight ticket was previously used, reissued, rebooked, or held.
• You used the "Hold your fare" service.
• You hold a split booking.
• The refund request is made after the free cancellation period.
• You made a refund request through an online refund request form or live chat.

Additionally, refunds do not apply to:

• Asia Miles flight award bookings, land and sea transportation, hotel reservations, travel insurance, and packages purchased along with flights
• Group and MICE (meetings, incentives, conferences, exhibitions) booking
• Other flyer program members

Fond Tip: Before booking your ticket, thoroughly review the fare rules to understand any potential Cathay cancellation fee or restrictions associated with your booking.

Read more about other airlines cancellation policy here.

What is the Cathay Pacific cancellation fee?

The Cathay Pacific ticket cancellation fee varies depending on your fare type. For instance, for redemption tickets that have not been used, there's a cancellation fee of $120.

How to Cancel Cathay Pacific Flight?

According to Cathay Pacific flight cancellation policy, you can cancel your flight in two ways:

1. Online- Go to Cathy Pacific’s website, click Manage Booking, and select the Change or Cancel your flight button.
2. Phone- For a simple and quick process, reach out to Fond Travels airline agents at +1-571-389-6426 and cancel your ticket quickly.

Cathay Pacific Refund Policy

Under Cathay refund policy, refunds typically take up to 7 business days to process. However, processing may take longer if your booking involves interline flights or requires additional information, such as updated payment details. The timeframe for the refund to reach your account ultimately depends on individual banks and payment service providers.

Refunds for partially used tickets are credited back to the original payment method, and the Asia Miles are credited to the customer's account. Furthermore, airport taxes and fuel surcharges are refunded using the payment credit card, providing an easy process for eligible customers.

Cathay Pacific No-Show Policy

If you decide not to fly on your booked flight, it's best to cancel it ahead of time. If you don't fly or miss your flight without informing the airline, they will charge a Cathay Pacific no-show fee. This fee, along with any other charges, could be taken from any refund you might get. So, to avoid extra costs, cancel your flight if you don't intend to use it.

Conclusion

Understanding airline policies, including cancellation procedures, can seem overwhelming at first. However, with the right knowledge, you can handle these complexities confidently. Cathay Pacific flight cancellation policy offers a blend of flexibility and industry standards. Understanding these rules and planning ahead will help you go through your trip easily. And if you get stuck anywhere, you can always contact our friendly team of Fond Travels customer care at +1-571-389-6426 for any assistance.

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