Privacy Policy

We consider your privacy our top priority and focus on maintaining our users' privacy. Kindly read the Privacy Policy provided hereunder by Fond Travels and then proceed to browse our website and do transactions with us. This Privacy Policy will inform you about our Cookies Policy, third-party advertising, and how we collect, store, and use your personal information.

This Privacy Policy essentially regards the use of our website. We may collect your personal information whenever needed and convey to you through this Privacy Policy how we will be collecting and processing your data, providing our services to you, and complying with our legal obligations for the fulfillment of our legitimate business interests. When using our website or purchasing any travel products or services from Fond Travels, you acknowledge and agree that we will collect, use, and transfer your personal information as explained in this Privacy Policy.

Your personal information will be stored by us and used if we need it to provide services and comply with our legal obligations. After we have provided our services to you, we will delete or anonymize your personal information from our official records. Moreover, you have every right to request that we stop using your personal information at any time and delete it from our records.

We are fully aware that your personal information must remain secure with us. We have been implementing appropriate security measures to protect your personal information. You must also be mindful of the security implications of disclosing your personal information online, which could be better. Therefore, we shouldn't be held responsible or accountable for any security breach unless the same was caused due to our negligence.

Whenever we make any changes or amends to our Privacy Policy in the future, we will post the same on our website and notify you whenever we are tired. We also understand that you fully agree to our revised Privacy Policy when using our website.

Your personal information will be used for your identification purposes only, such as name, phone, email address, billing address, shipping address, and any other identifiable information you provide or otherwise obtained by us, as explained in this Privacy Policy. As stated in our Privacy Policy, we will collect, store, and transfer your personal information.

A. How We Collect Your Personal Information

When you connect with us through an email, phone, live chat, comments on blogs, or making inquiries through our website, the personal information provided by you, such as name, date of birth, phone number, email address, billing address, and shipping address, will be collected and stored by us for future booking and transaction purposes. You may also provide us with your financial and other personal information, such as payment, passport, and visa details. We will also collect technical information regarding your use of our website and relevant information about your device (computer, smartphone, etc.), your visits to our website, and your online chats with our staff for inquiry or booking purposes. Your technical information collected by us may include device data (such as a computer or mobile device), web browser used by you, location data (such as your current location, time zone of your device or IP address), log data about your visits to our website (such as URLs, data about your internet service provider, number and timing of clicks on the content, events viewed, download errors, page response times, length of visit to certain pages etc), and data about your interactions (such as sharing content on social media). The technical data will be collected by using cookies on our website. Apart from these, your information may be received by us from third parties collecting your personal information and passing it on to us.

We associate with third-party companies to provide you with travel products and services. Therefore, third parties may collect information about your use of their services through us. These third parties may also place or recognize cookies, web beacons, or other technologies to track your behavior. As such, you are requested to read the privacy policy of our third-party service providers and how they will be processing your data.

B. How We Use Your Personal Information

Your personal information is used by us for supplying the travel products and services as requested by you and also for corresponding with you for giving the same, for providing support to you regarding these services, for improving our website and services, for complying with our legal obligations, and for performing internal business processes.

We will use your personal information to send you our special offers, newsletters, and other marketing communications through email, phone, or text. You may opt out of receiving marketing communications with us anytime, but this will be at your disadvantage as you will not receive special offers from us. You may do so by unsubscribing from our mailing list at any point through the unsubscribe link in our email newsletters.

We may share your personal information with third parties whenever necessary to provide you with travel products and services requested or booked, complying with our legal obligations and legitimate business interests.

C. Your Rights

You have every right to know what kind of personal information we hold about you and how we process your information. You may always seek a copy of your personal information being collected and stored by us by contacting us through this form/contact box. You may ask us to delete or stop processing your personal information with us when you think there's no legal ground whatsoever for your information being held by us or transfer any information to a third party upon your request.

D. Third Parties

Fond Travels runs promotions with third parties on certain special occasions. We may use third-party advertising companies to serve advertisements whenever you visit our website. Your personal information (other than your name, email address, phone number, billing address, or shipping address) may be used by these third-party companies regarding your visits to enhance user experience, offer diverse content, and provide advertisements about products and services that might be of interest to you.

During exceptional circumstances, we will disclose your personal information and any other information regarding your relationship with us if our company is sold or merged with another company.

E. Links to external websites

Links from our website to other external third-party websites don't necessarily mean we approve or endorse those websites. You are advised to read the privacy policy of those respective third-party websites being visited by you, and we won't be responsible or accountable for any liability regarding the contents or your use of the third-party websites.

F. Security

We want your payments to be secure when booking or making any transactions with us, as they are paramount. We at Fond Travels wish to assure you that industry-standard encryption technology is used for our online booking service to secure your credit or debit card transactions with us.

At the same time, we want to tell you that transmitting information through the Internet is only partially secure. We will, however, be trying our best and taking effective steps to protect your personal information in every way possible, but we still can't guarantee the security of your personal information transmitted through the Internet, and any such transmission will be solely at your risk.

G. Changes to our Privacy Policy

We may make changes to our Privacy Policy in the future whenever needed. The amendments to our Privacy Policy will be posted on our website, and you will be notified whenever you access our website after such changes. It's your sole responsibility to keep a watch on those changes by occasionally visiting our website, and when doing so, we understand that you acknowledge and accept those changes to our Privacy Policy.

H. Contact Us

If you have any queries about our Privacy Policy, you can contact us by email at info@fondtravels.com