Turkish Airlines Cancellation and Refund Policy

Thursday, March 18, 2021

Flying with Turkish Airlines, the national carrier of Turkey and one of Europe’s leading airlines is a fascinating experience indeed for everyone. It is the world’s largest mainline carrier in terms of the number of destinations flown and helps the customers gain easy accessibility to 315 destinations in the Americas, Asia, Africa, and Europe. With Turkish Airlines, the customers stand in good stead as they can conveniently connect to 126 countries in different parts of the world with nonstop flights from a single airport more than any other airline in the world. A member of Star Alliance, Turkish Airlines operates out of its primary hub at Istanbul Airport in Arnavutköy, and serves many other destinations from its secondary hubs at Ankara Esenboğa Airport and İzmir Adnan Menderes Airport. It’s no wonder that with Turkish Airlines reservations you can easily connect to several worldwide destinations. However, before planning to book tickets it will be just great for you to know about the airline’s varied offerings and services, and its important policies, especially Turkish Airlines cancellation and refund policy.

Turkish Airlines offers two types of travel classes to the customers – Business Class and Economy Class. The airline is renowned for its Turkish hospitality. The customers booking business class tickets with Turkish Airlines are promised the pleasurable experience onboard the aircraft with comfortable seating, state-of-the-art in-flight entertainment system, award-winning dishes, dedicated lounge, priority check-in, and extra baggage. Among other amenities offered in business class cabins include fully lie-flat beds with complimentary blankets and pillows, in-seat massage function, privacy screen, power socket, adjustable and rotating food table, personal reading lamp, and seat control panel.

The privileges are just waiting to be discovered in the affordably-priced Economy Class cabins of Turkish Airlines. The customers are offered comfortable and spacious seats with recline of up to 15 cm on both short-haul and long-haul flights. The Economy Class seats are equipped with adjustable head and foot support and offer wide legroom of 79 cm thus making the trip even more enjoyable and luxurious. The customers can look forward to relishing some of the finest Turkish and international cuisines on board their flights. The airline provides complimentary hot/cold breakfast and main meal services, as well as a snack service, to all those traveling in Economy Class cabins. Other prominent features in Economy Class include a 4-way adjustable headrest, movable armrests that enable the middle seats to be transformed into a bed, adjustable footrest, 12-inch multimedia display for in-flight entertainment, power socket, and USB port.

What is Turkish Airlines Cancellation Policy?

If you have booked tickets with Turkish Airlines and want to cancel them due to some personal or emergency reasons then you can do so by taking the advantage of the flexible Turkish Airlines cancellation policy. The customers stand to gain immensely by making the best use of risk-free Turkish Airlines 24-hour cancellation rules which allows for the cancellation of reservations within 24 hours of original purchase on the same day without paying any cancellation charges. When doing so the customers will be eligible for a full refund on the condition that the booked ticket must be 7 days or more before the scheduled departure of the flight. Both refundable tickets and non-refundable tickets will be eligible for a full refund when canceled within 24 hours of departure.

If the ticket is however canceled after the 24-hour risk-free timeframe has passed then the customers will have to pay a cancellation fee, which will depend on the routes, fare types, and time of cancellation. The customers who purchased a refundable ticket will be paid the refund amount after the cancellation fee is deducted from the original tickets fare. The customers with non-refundable tickets won’t be eligible for any refund, except in some cases when a certain amount (taxes) may be given.

How much does Turkish Airlines charge as cancellation fee?

Turkish Airlines cancellation fee is determined by several factors, such as the time of cancellation, fare type selected by the customer, duration between the cancellation and departure of the flight, departure point, and many more. The Economy Promotion fare tickets sold by Turkish Airlines are non-refundable, and as such if the ticket is canceled then it won’t qualify for any compensation or refund. Apart from this, the customers holding Economy Restricted Fare ticket, Economy Flexible Fare ticket, and Business Promotion ticket will not get any refund when canceling these ticket types.

According to Turkish Airlines cancellation fee rules, the customers holding Business Restricted fare ticket and canceling it will be required to pay $400 as a cancellation fee. However, the customers who have purchased a Flexible Fare ticket and canceled it won’t be required to pay any cancellation charges.

The major highlights of Turkish Airlines cancellation fee rules are as follows:

  • If the customer cancels the ticket within 1 to 12 hours of the scheduled departure of the flight then Turkish Airlines will charge approximately 40% of the total booking value. The refund amount will be credited to the customer’s account only after deducting the cancellation fee along with the percentage rate of the booking
  • Turkish Airlines will charge 20% of the total booking value when the customer cancels the ticket 12 hours before the scheduled departure of the flight. The refund amount will be given only after deducting the cancellation fee as well as the percentage rate of the booking
  • If the cancellation of P, U, V, W, and F fare type is done by the customer then he/she will not be eligible for any compensation or refund

What is Turkish Airlines Refund Policy?

The customers can easily cancel their reservations and also get a refund, if applicable. According to Turkish Airlines refund policy, if the customers cancel their flight tickets within 24 hours of the original purchase on the same day then they will be provided a full refund amount by the airline, but on the condition that the flight was 7 days or more away from the departure date.

The refund amount to be paid after cancellation will depend on the route and fare types. However, the customers can claim a refund if Turkish Airlines on its own changes the flight’s scheduled time due to which the customer was also affected. In this case, the customer also has the option to change flights without paying any extra charges to the airline.

The customers who have canceled non-refundable tickets within 24 hours of the original purchase will only get the tax portion of the total fare as a refund. As per Turkish Airlines the refund amount will be processed within 20 business days and will be credited to the customer’s account accordingly.

How to cancel Turkish Airlines tickets?

The customers have the flexibility to cancel their existing reservations through various modes. They can cancel their tickets online by visiting Turkish Airlines official website or through the airline’s Mobile App. If the customers however chose not to do online cancellations themselves then they prefer the offline mode by personally visiting the nearest office of Turkish Airlines or at the airline’s airport ticket counter.

The best way though to cancel tickets and place a request for a refund is through a phone call. This is undoubtedly a great way to personally connect to the airline’s representative by calling Turkish Airlines phone number. You can directly speak to a Turkish Airlines customer support agent any time as they are available round the clock. They are the right persons to help you with the cancellation and refund request. You just need to provide them with your booking confirmation and travel details. Once the required information is provided to them your cancellation process will then be initiated and steps to get you a refund will be taken. Turkish Airlines will also send a flight cancellation confirmation email to the customers after the entire process is complete.

Turkish Airlines is a leading European airline offering a premium flying experience to everyone. When planning your next travel, prefer to fly with Turkish Airlines for a hassle-free and luxurious journey to your preferred destinations around the world. Call Fond Travels +1-571-389-6426 Turkish Airlines phone number right now so that you get the necessary help with your cancellation needs and other travel-related requirements. We will ensure an affordable booking experience whenever you choose to fly with Turkish Airlines.

Also, read our blog Turkish Airlines Unaccompanied Minor - Children Flying Alone Policy.

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