Heaven at the Hard Rock Hotel Riviera Maya – 5-Star Hotel in Riviera Maya

Heaven at the Hard Rock Hotel Riviera Maya is a 5-star hotel in PUERTO AVENTURAS, Riviera Maya, at Carretera Cancun-Chetumal KM 72 Riviera Maya Puerto Aventuras, QROO 77710. Near Kantenah Lagoon When you stay at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive in Puerto Aventuras, youll be next to a golf course and 6 minutes by car from Puerto Aventuras Golf Club. This luxury property is 9.2 mi (14.8 km) from Xcaret Eco Theme Park and 8.7 mi (14 km) from Xplor Theme Park. Guests have access to Dry cleaning/laundry service, Gift shops or newsstand, Free water park access, Golf cart, Proposal/romance packages available and 99 more amenities.

To book Heaven at the Hard Rock Hotel Riviera Maya — or bundle it with flights to Riviera Maya as a package — call Fond Travels at +1 (323) 800 6001, 24/7. See vacation packages, flights by phone or send us your trip details.

About Heaven at the Hard Rock Hotel Riviera Maya

Amenities and facilities at Heaven at the Hard Rock Hotel Riviera Maya (104)

Hotel Facilities

• Dry cleaning/laundry service
• Gift shops or newsstand
• Free water park access
• Golf cart
• Proposal/romance packages available
• Golf clubs (equipment)
• Pool umbrellas
• Free WiFi
• Number of bars/lounges - 7
• Number of spa tubs - 1
• Designated smoking areas
• Number of outdoor pools - 3
• Number of swim-up bars - 1
• Tours/ticket assistance
• Fitness classes on site
• Free buffet breakfast
• On private beach
• Airport transportation (surcharge)
• Outdoor tennis courts - 2
• Free breakfast
• Multilingual staff
• Conference center
• Daily
• Number of coffee shops/cafes - 2
• Ziplining on site
• Elevator
• Fitness facilities
• Basketball on site
• Bicycle rentals on site
• Wheelchair accessible (may have limitations)
• Wheelchair accessible
• Food and water bowls
• Wheelchair-accessible concierge desk
• Beach umbrellas
• Meeting rooms
• Nightclub
• Wheelchair-accessible registration desk
• Karaoke
• Television in common areas
• Spa treatment room(s)
• Arcade/game room
• Garden
• Free newspapers in lobby
• Wedding services
• Full-service spa
• Tennis lessons on site
• Beach towels
• Volleyball on site
• Yoga classes/instruction on site
• Golf lessons on site
• Clubhouse
• Couples/private dining
• Luggage storage
• Grocery/convenience store
• Billiards or pool table
• Porter/bellhop
• Business center
• 24-hour front desk
• Number of restaurants - 9
• Spa services on site
• Golfing nearby
• Safe-deposit box at front desk
• Snack bar/deli
• Hiking/biking trails nearby
• Free self parking
• Free valet parking
• Waterslide
• Terrace
• Beach sun loungers
• Tennis on site
• Hair salon
• Pool sun loungers
• ATM/banking
• Pilates classes on site
• Concierge services
• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows sanitization practices of Safe Travels (WTTC - Global)
• Property confirms they are implementing guest safety measures
• Onsite COVID-19 testing (PCR) is available
• Temperature checks are available to guests
• Guest accommodation is sealed after cleaning
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
• Staff wears personal protective equipment
• No cribs (infant beds) available
• No rollaway/extra beds available
• Caters to adults only
• Commonly-touched surfaces are cleaned with disinfectant
• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 40
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 18
• Pets cannot be left unattended
• Pets allowed
• Total number of rooms - 577
• Number of floors - 3

Hotel Information

• Check-in Time: 3:00 PM
• Check-out Time: 12:00 PM
• Category: All-inclusive property

Location

Carretera Cancun-Chetumal KM 72 Riviera Maya Puerto Aventuras, QROO 77710, PUERTO AVENTURAS, Riviera Maya. View on map.

Frequently asked questions about Heaven at the Hard Rock Hotel Riviera Maya

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