Shangri-La Surabaya is a 5-star hotel in SURABAYA, Surabaya, at JL. May. Jend. Sungkono 120 Surabaya, East Java 60256. Near Ciputra World Mall Located in Surabaya, Shangri-La Surabaya is in the business district, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This luxury hotel is 3.7 mi (6 km) from Tunjungan Plaza and 1.3 mi (2.1 km) from Surabaya Town Square. Guests have access to Parking (limited spaces), Free WiFi, Number of bars/lounges - 1, Number of poolside bars - 1, Number of spa tubs - 1 and 147 more amenities.
Near Ciputra World Mall Located in Surabaya, Shangri-La Surabaya is in the business district, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This luxury hotel is 3.7 mi (6 km) from Tunjungan Plaza and 1.3 mi (2.1 km) from Surabaya Town Square.
Amenities and facilities at Shangri-La Surabaya (152)
Hotel Facilities
Parking (limited spaces)
Free WiFi
Number of bars/lounges - 1
Number of poolside bars - 1
Number of spa tubs - 1
Number of outdoor pools - 1
Wheelchair accessible parking
Tours/ticket assistance
Comprehensive food waste policy
Energy-saving switches
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Wheelchair-accessible lounge
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Outdoor tennis courts - 3
Visual alarms in hallways
Handrails in stairways
Multilingual staff
Conference center
Wheelchairs available on site
Electric car charging station
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Laundry facilities
Childrens club (free)
Elevator
Fitness facilities
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Guest education on local ecosystems and culture
Organic food
Banquet hall
Ballroom
Humane animal treatment
Wheelchair-accessible concierge desk
Express check-in
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Well-lit path to entrance
Picnic area
Garden
Wedding services
Water-efficient showers only
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Playground on site
Housekeeping on request
Terrace
Tennis on site
Hair salon
ATM/banking
Concierge services
Dry cleaning/laundry service
Gift shops or newsstand
Comprehensive recycling policy
Vegetarian breakfast available
Biodegradable/compostable stirrers
No single-use plastic straws
Pool umbrellas
No single-use plastic soda bottles
Number of meeting rooms - 14
No single-use plastic stirrers
Conference space size (meters) - 1603
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
Limo or town car service available
No single-use plastic water bottles
Designated smoking areas
Water dispenser
Coffee/tea in common areas
Wheelchair accessible (may have limitations)
Nightclub
Change of bed sheets (on request)
Spa treatment room(s)
Health club
Change of towels (on request)
Full-service spa
Tennis lessons on site
Yoga classes/instruction on site
Free area shuttle
Childrens games
Lifeguard on site
Number of restaurants - 5
Golfing nearby
Safe-deposit box at front desk
Snack bar/deli
Sauna
Childrens pool
Steam room
Free self parking
Conference space
Waterslide
Free pool cabanas
Valet parking (surcharge)
Pool sun loungers
Wheelchair accessible path of travel
Conference space size (feet) - 17255
Gap period enforced between guest stays - 24 hours
Shield between guests and staff in main contact areas
Temperature checks are available to guests
Guest accommodation is sealed after cleaning
Social distancing measures are in place
Staff temperature checks are conducted regularly
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
Cashless transactions are available
Staff wears personal protective equipment
Food service has been amended for enhanced safety
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are available to guests
Electrostatic spray is used for disinfection
Contactless check-in is available
Protective clothing is available to guests
Essential workers only - NO
Gloves are available to guests
Masks are compulsory at the property
No cribs (infant beds) available
Property follows a brand or regulatory agencys sanitization guidelines Shangri-La Cares (Shangri-La)
Contactless check-out is available
Property confirms they are implementing guest safety measures
Contactless food service / room service is available
Individually-wrapped food options are available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
Commonly-touched surfaces are cleaned with disinfectant
Service animals not allowed
Pets not allowed
Year Built - 1995
Total number of rooms - 368
Number of floors - 17
Hotel Information
Check-in Time: 2:00 PM
Check-out Time: 12:00 PM
Category: Hotel
See all amenities
Location
JL. May. Jend. Sungkono 120 Surabaya, East Java 60256, SURABAYA, Surabaya. View on map.
Frequently asked questions about Shangri-La Surabaya
Where is Shangri-La Surabaya located?
Shangri-La Surabaya is at JL. May. Jend. Sungkono 120 Surabaya, East Java 60256, in the SURABAYA area of Surabaya.
How many stars is Shangri-La Surabaya?
Shangri-La Surabaya is a 5-star hotel in Surabaya.
What amenities does Shangri-La Surabaya offer?
Guests have access to Free WiFi, Wheelchair accessible parking, Tours/ticket assistance, Energy-saving switches, Eco-friendly toiletries, Vegetable garden, Eco-friendly cleaning products provided, Recycling and more.
How do I book Shangri-La Surabaya?
Call Fond Travels at +1 (323) 800 6001 to book Shangri-La Surabaya, or ask for a flight + hotel package to Surabaya. A real travel expert checks rates and cancellation rules for your dates and books it for you by phone.
Can I book Shangri-La Surabaya with flights as a package?
Yes. Tell us your departure city and dates and we price Shangri-La Surabaya together with flights to Surabaya and transfers, so you have one booking and one number to call.
+1 (323) 800 6001
