BlogTravel TipsWhat is Etihad Airways Cancellation Policy & Fee?
What is Etihad Airways Cancellation Policy & Fee? | Fond Travels
Cynthia Lucas
By Cynthia Lucas
Published Jun 23, 2025 5:05 AM EST

What is Etihad Airways Cancellation Policy & Fee?

You can change or cancel your Etihad flight up to four hours before departure with possible fees and refunds based on your ticket type.

You've booked your flight, but now you're wondering about the Etihad Airways cancellation policy and fees. It's one of those things we don't think about until it suddenly matters. When plans shift unexpectedly, knowing the details can save you from surprises and frustration. Let's get clear on how Etihad handles cancellations, what costs might come up, and what steps you need to take if you need to change your trip.

What is the cancellation policy for Etihad Airways?

Cancelling travel plans isn't always easy, and Etihad Airways aims to keep the process as flexible and transparent as possible. The Etihad Airways cancellation policy allows you to cancel flight or request a refund up to 4 hours before departure, depending on your fare type and booking method. Charges may apply, and eligibility for a refund varies.

👉 Key points to remember:

Etihad flight cancellations are allowed until four hours before the flight. After that, a no-show fee applies.

Your refund depends on the type of fare you purchased and if you've already traveled part of your trip.

Flights booked directly with Etihad can be canceled within 24 hours for a full refund.

For bookings made with a travel agent, contact them directly to cancel Etihad flight or ask for a refund.

In case of the death of a guest or immediate family member, cancellation fees are waived with documentation.

What is Etihad 24-hour cancellation policy?

Sometimes plans change right after booking, and Etihad makes room for that. Under the Etihad 24 hour cancellation policy, passengers who book directly through Etihad can cancel their flight within 24 hours and get a full refund, as long as the departure is more than 7 days away.

DetailInfo
Who it's forDirect Etihad flight bookings only
Time limitCancel flight within 24 hours
Flight ruleFlight reservation must be 7+ days from booking
RefundFull refund, no Etihad flight cancellation fee
Not valid forTravel agent or third-party airlines bookings

Read more: How to Get Etihad Student Discount?

How to cancel Etihad flight tickets?

Changing plans? You can cancel your Etihad flight easily online, but the process depends on your ticket type. Here's exactly how to do it:

Go to their website and log in using your flight booking reference and last name.

Find your flight booking and click on the Cancel/Refund option to start cancellation.

Review Etihad cancellation policy for fees and refund eligibility before confirming your cancellation.

Submit your cancellation request online to process it according to your ticket's fare rules.

Check your email for confirmation and refund details after cancellation is completed.

📞 Questions about Etihad Airways cancellations or booking flights? Contact us at +1 (571) 389 6426 for quick help.

How much is the cancellation fee for Etihad Airways?

Etihad Airways cancellation fee depends on your ticket type and route. Economy bookings have a $30 non-refundable service fee, plus an extra 10% fee if canceled within 96 hours of departure. Business and First Class tickets usually have no cancellation fee.

📌Important points to remember:

❖ Economy tickets have a USD 30 non-refundable cancellation fee for changes or refunds.

Business and First class tickets generally do not incur a cancellation fee.

❖ If you cancel within 96 hours of your flight, expect an additional 10% fee.

❖ If you miss your flight without informing Etihad, a no-show fee will be charged.

❖ Refunds follow the rules of your original ticket, so some fares may be non-refundable.

Etihad Airways cancellation charges don't apply in tragic cases like the death of a passenger or immediate family member with documentation.

What is the Etihad award ticket cancellation policy?

Etihad Guest award tickets, also called GuestSeats, can be canceled up to one day before departure. However, canceling comes with a 75% mileage refund fee, so planning ahead matters.

  • Award tickets (GuestSeats) aren't fully flexible, but they can be canceled. Just make sure to do it at least 24 hours in advance.
  • If you cancel, you'll get only 25% of your Etihad Guest Miles back. The rest is deducted as Etihad cancellation fees, so it's a hefty cost.
  • Didn't show up for your flight? Unfortunately, Etihad won't refund your miles at all. That's why canceling ahead of time is key.
  • If you need to switch your flight instead of canceling, you can make changes up to seven days before departure. There's a fee of AED 100 plus any fare difference in miles.

Fond Tip: Etihad Guest Platinum members can enjoy hassle-free travel with 'Same Day Flexibility,' allowing free same-day flight changes on the same route, subject to seat availability..

What happens if Etihad Airlines cancels my flight?

An Etihad Airways flight cancellation can disrupt your plans, but the airline provides options like rebooking, refunds, or compensation depending on timing and fare rules.

⏩ Here's what to expect and do next:

✦ Etihad notifies you immediately with cancellation details and available options for your booking.

✦ Log in to view alternative flights or request a refund easily through the Airlines Manage Booking section.

✦ You can choose a new flight reservation departing within 7 days or accept the re-routing offered by Etihad.

✦ If the updated flight schedule doesn't work for you, you may be eligible for a full or partial refund, depending on your fare rules.

✦ Under EU regulations and their policies, you may be eligible for Etihad cancelled flight compensation unless the cancellation is due to extraordinary events.

What happens if I cancel my Etihad flight?

If you cancel your Etihad flight, the refund and fees depend on your fare type and ticket rules. According to Etihad cancellation policy, cancellations are allowed until 4 hours prior to departure, with fees subject to the fare conditions.

Here's what happens when you cancel your Etihad flight:

Refund eligibility depends on the original ticket's fare rules.

Depending on your route and fare, cancellation fees might be charged.

You can cancel or change flights up to 4 hours before departure.

No fees apply if cancellation is due to a death in the family (with documents).

Refunds for credit card payments take up to 21 days; others up to 45 business days.

☎ For smooth airline ticket refunds and booking assistance, call Fond Travels experts at +1 (571) 389 6426 anytime.

What is Etihad Airways refund policy?

If plans change, knowing where you stand can make all the difference. The Etihad refund policy allows you to request a refund up to four hours before your flight based on the fare rules of your original ticket. Refunds are processed within 21 days for card payments, though cancellation charges may apply depending on your fare and route.

Read more: How to Change Name on Etihad Ticket?

How to make an Etihad refund request?

If your plans change, you can cancel your flight and request a refund; just be sure to act early. The Etihad Airways refund policy lets you cancel up to four hours before departure, but your fare type will decide if you're eligible.

Here's how to make a refund request:

  1. Go to their official website or contact the Etihad Airlines reservation phone number.
  2. Use your booking reference and last name to view your trip details.
  3. Select your flight, then choose the "Cancel/refund" option.
  4. Complete the steps shown to send your refund request.
  5. Wait for processing: 21 days for card payments, up to 45 days for others.

How to check Etihad refund status?

To check your Etihad refund status, go to the airlines manage booking section. Enter your booking reference and last name. The refund progress will be shown clearly. This helps you track any ongoing refunds linked to a canceled flight. Make sure your booking meets the refund conditions before checking.

How to avoid cancellation Etihad charges?

To avoid cancellation charges with Etihad, cancel flights or change your booking at least two hours before departure through their website. Check your fare rules carefully, as fees vary by ticket type. If eligible, request refunds before the cutoff time to avoid no-show fees. Always keep your contact details updated.

Final Thoughts

We've thoroughly covered the Etihad Airways cancellation policy, explaining how to cancel your flight, request refunds, and handle delays effectively. Understanding these steps ensures you won't face unexpected charges or stress. For smooth airline reservations, cancellations, or any travel assistance, Fond Travels is here to help. Reach out to us at +1 (571) 389 6426 for expert support and a hassle-free booking experience. You're all set to travel smart!

FAQ’s

Does Etihad Airways offer a free cancellation policy?

Can I cancel my Etihad flight within 24 hours?

Can I cancel a flight booked with Etihad Guest Miles?

Can you reschedule a flight with Etihad?

Is an Etihad ticket fully refundable?

How long does it take for Etihad to refund?

About the author
Cynthia Lucas
Cynthia Lucas

Cynthia Lucas, a visionary author at Fond Travels since 2017, has revolutionized travel writing by blending exploration with captivating storytelling. Renowned for her insightful advice, Cynthia excels in sharing the best tips and tricks on securing the cheapest flights, hotels, and experiences. Her work enables travelers to realize their dream trips without breaking the bank. 

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