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KLM Cancellation Policy

Everything you need to know about KLM Cancellation Policy

Thursday, March 18, 2021

KLM is a leading international airline and one of the oldest in the world. Founded in 1919, KLM operates out of its primary hub at Amsterdam Airport Schiphol (AMS) and continues to serve 92 European cities and 70 intercontinental destinations across the world. A member of SkyTeam Alliance, KLM along with other member airlines offers the flexibility to its customers to efficiently connect to 1,063 destinations in 173 countries in different parts of the world. Flights to worldwide destinations can be easily booked through KLM either online by visiting the official website or over the phone. KLM also provides options to cancel flight tickets whenever there is change in travel plans due to some reason. If you have booked KLM flights and want to cancel them then it will be undoubtedly worthwhile for you to know about KLM cancellation policy beforehand so that you needn’t pay unnecessary cancellation charges and your booking experience with KLM becomes convenient and stress-free.

What is KLM flight cancellation policy?

Travel plans may change anytime, which may be unexpected due to some emergency or voluntary. No matter whichever destination you are headed to you might be faced with such a situation when you are forced to opt for KLM flight cancellation. But there shouldn’t be any cause for worry or feeling nervous that you might lose your money for canceling the reservation. KLM will provide you full refund when you are canceling the booked ticket within 24 hours. You should however know about the airline’s rules before initiating the cancellation process.

KLM 24 hours cancellation policy

According to KLM 24 hours cancellation policy, the customers who cancel their booked flight tickets within 24 hours of original purchase then they will be entitled to a full refund of the ticket price in case the booking was made 7 days or more before the departure date of their KLM flight. This hassle-free 24 hours cancellation policy also allows the customers to make changes in the date of their flight tickets without paying any change or cancellation fee.

The customers can take the advantage of the KLM Flexibility service to make changes for three times without paying any charges. The airline’s online services also allow the customers to make changes in time, destination, and any other changes without paying any extra charges when traveling within Europe.

The major highlights of KLM flight cancellation policy are as follows:

  • If the non-refundable flight ticket is cancelled within 24 hours of original booking then the customers will be eligible for a full refund
  • If the non-refundable flight ticket is cancelled after the lapse of 24 hours window then the customers will have to pay cancellation charges
  • The customers will be eligible for a refund only when they booked a refundable ticket, and it was purchased and cancelled online through KLM official website
  • If the customers make use of KLM Flexibility services then they will be eligible for making flight changes 3 times without paying any extra charges
  • If the customers booked their flight ticket from a third party then they might not be eligible for any refund at all in case of canceling their flight

What are KLM cancellation fees?

KLM has a flexible cancellation policy allowing customers to make changes to their flight booking by paying cancellation fees under certain conditions only. The customers will not have to pay any additional charges when making changes to their reservation 3 times within 24 hours by using KLM 24 hours cancellation services. The customers will however have to pay KLM cancellation fees when making changes to a higher flight fare. If they opt for a low fare flight after completing the changes then the airline may not reimburse the remaining amount.

The cancellation fee will be applicable to both domestic and international flights. As per KLM cancellation fee rules, the customers will have to pay a cancellation fee of between $100 to $500 in case of international flights when the request for ticket cancellation was made after the lapse of 24 hours risk-free cancellation policy. If the cancellation is made within 24 hours from the scheduled departure of flight then the customers will have to pay a cancellation fee of $100 to $400. The request for cancellation can also be made after the customers have cancelled their flight ticket on their own.

KLM flight ticket cancellation process

The customers can cancel their KLM flight ticket through both online and offline processes. The flight ticket can be cancelled online with ease by visiting the official website of KLM. The cancellation process is initiated after clicking on the “My Trip” button. The flight reservation can be retrieved either by using the booking code or through log in to the “Flying Blue” account. Upon selecting the booking code the customer needs to provide the last name as well as the booking code. After submitting the customer will be redirected to the “Manage Booking” page from where the cancellation can be done after following a set of instructions as displayed on the monitor.

If the customer doesn’t want to do online cancellation of a flight ticket then he/she can always get in touch with the airline’s reservation department by calling KLM cancellation contact number and placing a request for the cancellation of your flight reservation. The friendly and helpful customer support team of Fond Travels +1-571-389-6426 will provide you the necessary assistance after asking your name and contact number.

In case if the KLM flight ticket was booked by the customer through a travel agent then he/she needs to contact them accordingly and place the request for the flight reservation cancellation. After doing so the travel agent will then set the cancellation request under process.

What is KLM refund policy?

The KLM refund policy for flight cancellation essentially depends on whether the customer had purchased a refundable or non-refundable ticket. The customer will be eligible for a full refund if he/she had purchased a refundable ticket and got it cancelled. However, if the customer had purchased a non-refundable ticket then he/she will need to make the cancellation within 24 hours for availing the cancellation refund. If the flight ticket is cancelled after the expiry of 24 hours risk-free cancellation policy then the customer might not be eligible for the refund and may have to pay cancellation fees to KLM.

The booking will be cancelled only when the customer has filled out the form and submitted it for a refund. After receiving the refund request, KLM initiates the refund process, and the total time taken is usually 2 to 4 weeks. The customers will receive the flight cancellation refund amount in the same currency and through the same payment mode used at the original time of booking.

The customers are however also eligible for compensation when their flight was cancelled or delayed by KLM on its own for which they weren’t responsible in any way and that affected their travel plans. The compensation for flight cancellations or delays will be paid to the affected customers by KLM in order to make up for the inconvenience as per the KLM cancellation policy. Through this compensation the customer may somewhat feel relief for being able to cover any loss caused due to the involuntary change.

The customers will also be provided compensation in case of overbooking according to the airline’s cancellation rules. If the customers’ KLM flight has been delayed by three hours then they will be eligible for a complete compensation. However, in case the flight is cancelled or delayed due to political tensions or natural calamities then the customers may or may not be provided compensation.

The customers surely stand to benefit immensely with the flexible KLM cancellation policy, which has been designed keeping the customers’ convenience and comfort in mind. KLM promises an enjoyable booking experience to all of its customers when making use of its hassle-free cancellation policy.

Also, read our blog Lufthansa Cancellation Policy, Fee and Refund.

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