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Air India Airlines Cancellation & Refund

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Air India Airlines cancellation policy

Air India cancellation policy, updated as of 31 January 2025, varies based on the type of ticket (refundable or non-refundable) and the class of service. Here's a summary:

  • Domestic Flights:
    • Refundable Tickets: Passengers are eligible for a full refund, minus cancellation fees.
    • Non-Refundable Tickets: The base fare is not refundable based on fare refunds; however, taxes may be refunded, subject to cancellation rules. Cancellation fees will apply.
  • International Flights:
    • Refundable Tickets: These tickets are eligible for a full refund, minus any cancellation charges.
    • Non-Refundable Tickets: Similar to domestic flights, refunds for non-refundable tickets are generally limited to taxes and surcharges, and a cancellation fee will apply.
  • Cancellation Fees:
    • Fees vary by route, ticket type, and fare class. The closer to departure, the higher the cancellation fee, especially for non-refundable tickets.
  • How to Cancel:You can cancel your flight through Air India's website, customer service, or by contacting a travel agent like Fond Travels.

Air India Airlines refund policy

  • Refundable Tickets:
    • Passengers are entitled to a full refund, minus cancellation charges.
  • Non-Refundable Tickets:
    • Base Fare:Generally non-refundable, but you may receive a refund for taxes and airport fees.
  • Refund Process:
    • To request a refund, passengers must fill out the Air India Refund Form on the website. Refunds for refundable tickets are typically processed within 7-10 business days, while non-refundable tickets may take longer due to tax refunds.
  • Flight Cancellations by Air India:
    • If Air India cancels the flight, passengers will be offered a full refund or the option to rebook on a later flight at no additional charge.

Air India Airlines missed the flight policy

  • Missed Flight Due to Passenger's Fault:
    • If you miss your flight due to personal reasons (like arriving late), Air India may charge a no-show fee and allow you to rebook the next available flight, subject to availability. Fees may apply, especially for same-day rebooking.
  • Missed Flight Due to Airline's Fault:
    • If the missed flight is caused by Air India (e.g., delays or cancellations), the airline will typically rebook you on the next available flight or offer a full refund if no alternative flight is available.
  • Missed International Flights:
    • If rebooking is required, passengers may need to pay the difference in fare for missed international flights. A refund may be offered if the ticket qualifies under Air India's policies.
  • No-Show:
    • If you miss a flight and don't notify Air India in advance, it's considered a no-show. In this case, you'll typically forfeit the entire ticket cost (including taxes), and no refund will be granted.

For cancellations, refunds, or assistance with booking and missed flights, contact Fond Travels at +1 (323) 800 6001 for support.

FAQs

Refundable Tickets: Full refund minus cancellation fees.

Non-Refundable Tickets: The base fare is not refundable, but taxes may be refunded, subject to cancellation rules. A cancellation fee will apply.

Fill out the Air India Refund Form on their website to request a refund. Refunds for refundable tickets typically take 7-10 business days, while non-refundable tickets may take longer.

If you miss your flight for personal reasons, a no-show fee will apply, and rebooking will depend on availability. Air India will rebook you or offer a full refund if the airline causes a missed flight (e.g., delays).

A full refund is only available for refundable tickets. You'll receive a refund for non-refundable tickets for taxes and surcharges (if applicable), but the base fare is generally non-refundable.

Refunds for refundable tickets are processed within 7-10 business days. Non-refundable ticket refunds may take longer and generally involve tax and surcharge refunds.

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